Terms of sale
Terms of Sales
The offer and sale of products on our website ("parislunetier.com") are governed by these General Terms and Conditions of Sale.
Products purchased on parislunetier.com are sold directly by Sarl Paris-Lunetier, Ccial Colombia 35000 Rennes. Sarl Paris-Lunetier is registered with the RCS of Rennes B 752456251, under the intra-community number FR91 752 456 251 and registered in the National File of Health Professionals (FNPS) under number 35 26 1271 7 with the Caisse Primaire d’Assurance Maladie.
PARIS LUNETIER sells products on parislunetier.com and carries out its own e-commerce activity exclusively for the end consumer. "End consumer" means any natural person who operates for purposes unrelated to any business or professional activity that may be practiced. If you are not an "end consumer", we invite you to refrain from entering into transactions on parislunetier.com Given the commercial policy described above, PARIS LUNETIER reserves the right not to respond to orders from any person who is not an "end consumer" or to orders that do not comply with its commercial policy as defined herein.
The general conditions of sale may be modified and in particular in consideration of possible normative changes. The new general conditions of sale will apply on their date of publication on parislunetier.com.
You can read the current version of the General Terms and Conditions of Sale at any time by clicking on the “Contact us” link.
In addition, each time you place an order on the parislunetier.com site, you will be asked to confirm your acceptance of these General Terms and Conditions of Sale in force on the date your order is placed.
ARTICLE 1 - PRICE
1.1 - The prices of our products are indicated in Euros, all taxes included, excluding processing and shipping costs.
1.2 - In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. For all products shipped outside the European Union and DOM-TOM, customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of parislunetier.com. They will be at your expense and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies in your country. We advise you to inquire about these aspects with the local authorities.
1.3 - All orders must be paid in Euros.
1.4 - parislunetier.com reserves the right to modify the prices at any time, but the products will be invoiced on the basis of the prices in force at the time of the registration of the orders, subject to their availability.
ARTICLE 2 – ORDER
By validating your order online, you unconditionally accept and undertake to respect, in relations with parislunetier.com, these General Terms and Conditions of Sale. If you disagree with the terms indicated in these General Conditions of Sale, we invite you not to confirm your order form for the purchase of products on parislunetier.com. By submitting your order form, you confirm that you know and accept these General Terms and Conditions of Sale without reservation.
ARTICLE 3 - AVAILABILITY
Our product offers are offered within the limits of available stocks. Errors may exceptionally exist, especially in the case of simultaneous orders for the same product by several customers. In the case of unavailability of a product after placing your order, we undertake to keep you informed by email as soon as possible.
When a product is no longer available, the "add to cart" button is no longer displayed and it is therefore no longer possible to order it.
parislunetier.com incurs no liability in the event of out of stock or unavailability of products.
In case of unavailability of the products ordered, Paris Lunetier will inform the customer by email. The customer can choose a product available on the site or otherwise be reimbursed within 30 days in accordance with article L 221-20-3 of the consumer code.
ARTICLE 4 – FINALIZATION OF ORDER
At any time, you can:
Add products by clicking on "add to cart"
Consult the selected products by clicking on "basket"
Modify your selection by adjusting the quantities as appropriate.
For each product selected on the parislunetier.com website, a summary page will be displayed, showing the photo of the item, its colors and reference, the quantity chosen, its unit price and the total price of your order. You must carefully check the accuracy of your selection before confirming your order.
While every effort is made to ensure that the color and pattern of the products whose photos are displayed on the parislunetier.com site are faithful to the original products, variations may occur, in particular due to color rendering limitations according to computer equipment. Consequently, parislunetier.com cannot be held responsible for errors or inaccuracies in the photographs or graphic representations of the products appearing on the parislunetier.com site.
If you have any questions about the products, you can of course contact Customer Service.
Any order by Internet supposes that you provide at the time of the said order of the exact and complete information. The information requested will relate to: title, surname, first name, telephone, email address, billing and delivery address.
Once completed, your order is sent directly for processing.
You can modify or cancel it only by contacting Customer Service by email.
parislunetier.com reserves the right not to accept an order from a customer with whom there is a dispute over a previous order, or if parislunetier.com reasonably believes that a customer has breached these General Conditions of Sale, or for any other legitimate reason.
A summary of your order will be sent to you by email. The acknowledgment of receipt will include the title of the products ordered, the quantity, the price and the amount of the shipping costs.
You have the option of creating an account in order to save billing and delivery information for a future order. You will be asked to create your own password for later use of this account. You agree, under your sole responsibility, to keep these identifiers confidential and never to communicate them to third parties. Consequently, any purchase made using these identifiers will be deemed to have been made by you. In the event of loss, theft, or any fraudulent use of your password, you agree to keep parislunetier.com informed immediately.
Special case of 100% reimbursed and (or) 100% health. You validate your basket at 0 €. You will not be charged, it just allows us to contact you to obtain your prescription, your mutual insurance card and to give you a standardized quote as required by law.
Under no circumstances are you committed if you validate a basket at 0 €.
No sale linked to a security or mutual reimbursement will be made directly via our web platform.
Special case of blue light anti-reflective lenses offered. For any order of an optical product, Paris Lunetier offers you non-corrective blue light anti-reflective lenses. These glasses are sold in stores for €150 per pair, i.e. a discount of €150.
ARTICLE 5 – DELIVERIES
The products will be delivered to the delivery address indicated during the ordering process.
Shipments in France are made by DPD, Colissimo or Lettre Suivie La Poste (free delivery)
For shipments within the European Union, PARIS LUNETIER uses the services of DPD, Colissimo or Lettre Suivie La Poste (delivery €15)
For deliveries outside Europe, PARIS LUNETIER uses the services of DPD, Colissimo or Lettre Suivie La Poste (delivery €29)
Customs and other charges in the country of arrival are the responsibility of the recipient.
Any defect or delay in delivery (following the shipment of the package) of more than 15 working days must be reported to our Customer Service by email.
You must check the conformity of the goods at the time of delivery and indicate, if possible on the delivery note, in the form of handwritten reservations accompanied by your signature, any anomalies observed (open package, damaged product, etc.)
You must then contact Customer Service by email email@example.com
ARTICLE 6 - PAYMENT
Cards accepted are: Visa, MasterCard, American Express
Your payment is encrypted and secured by Stripe or PayPal or Apple Pay or by Alma for payment in installments from 100 € of purchase
and subject to acceptance of your payment by Alma. In the case of a refusal, we advise you to pay in 1 installment.
In order to fight against fraud, Paris Lunetier reserves the right to ask the Customer for any document necessary to verify his identity, the authenticity of his means of payment and/or his domicile. The processing of the order may be extended by 7 working days for the time of the bank verification. The data will be collected In accordance with Law No. 2004-801 of August 6, 2004 relating to the protection of individuals with regard to the processing of personal data and amending Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, the Customer has a right to access, modify and delete information concerning him, which he can exercise at any time with Paris Lunetier.
Paris Lunetier reserves the right to suspend or cancel any execution of an Order and/or delivery, regardless of its nature and level of execution, in the event of non-payment or partial payment of any amount due by the buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Paris Lunetier Site, including on the occasion of previous orders.
ARTICLE 7: RETURNS / EXCHANGES
PARIS LUNETIER is committed to providing you with high quality products. Despite this, if you are not satisfied with the product purchased, PARIS LUNETIER undertakes to exchange it or reimburse you. You have a period of 14 days from the date of receipt to return the products to us.
The products must be returned in their original condition and packaging, accompanied by the invoice, to the following address:
You can also return the products of your order directly to the PARIS LUNETIER store, Ccial Colombia 35000 Rennes. However, no refund can be made at the store, and your credit card cannot be credited. If you want to keep the amount for a future purchase, a credit can be issued to you at the store.
Damaged or incomplete items will not be taken back and will be returned to you as is, at your expense.
Unidentified returned packages may be returned to their sender.
Contracts for the supply of goods made to the consumer's specifications or clearly personalized or which, due to their nature, cannot be reshipped (Made to measure, Articles L.221-28 of the Consumer Code).
For any return of products having been sent with a care sheet (cerfa n°11389*03, S3115f) or subject to electronic transmission to the health insurance funds, no refund or exchange will be granted without the return of the original of the care sheet.
For all sales of corrective lenses as well as Cartier and Fred pierced frames, Paris Lunetier reserves the right not to refund or partially refund your order (Made to measure, articles L.221-28 of the consumer code).
Purchases that have been subject to third-party payment are also an exception to the right of withdrawal and cannot be canceled, refunded or exchanged.
ARTICLE 8 - REQUEST FOR INFORMATION / ORDERS FOLLOW-UP
Contact regarding products: firstname.lastname@example.org
Contact for Order Tracking: email@example.com
ARTICLE 9 – INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on the parislunetier.com site are reserved under copyright and intellectual property for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated.
Any other use constitutes counterfeiting and is sanctioned under Intellectual Property unless otherwise provided by parislunetier.com.
Any total or partial reproduction of the parislunetier.com catalog is strictly prohibited. All rights reserved.
ARTICLE 10 – RESPONSIBILITY
The products offered comply with the French legislation in force. It is up to you to check with the local authorities of your country the possibilities of importing or using the products or services that you plan to order.
ARTICLE 11 – PARTNERS
Paris Lunetier offers its customers the opportunity to become a partner by registering for the program on partners.parislunetier.com
ARTICLE 12 – APPLICABLE LAW – DISPUTES
This contract is signed in French and subject to French law. In the event of a legal dispute, only the French courts are competent.
ARTICLE 13 – PERSONAL INFORMATION
parislunetier.com undertakes not to disclose to third parties the information that you communicate to it. These remain confidential. They will only be used by our internal services for the processing of your order, personalizing communication, the cultural offer of the product reserved for customers of parislunetier.com, in particular by the newsletters of parislunetier.com to which you will have subscribed. depending on your interests.
Consequently, and in accordance with the Data Protection Act of January 6, 1978 (declaration number 1642054 v 0), you have a right of access, rectification, and opposition to personal data concerning you. To do this, simply send us a request online or by mail, indicating your surname, first name, address and, if possible, your customer reference to: