Terms of sale

1. Seller Identification

The products offered on the website parislunetier.com are sold by:

Sarl Paris Lunetier
Centre Commercial Colombia
35000 Rennes – France

RCS Rennes: B 752 456 251
Intracommunity VAT number: FR91 752 456 251
FINESS code: 35 26 1271 7

The website is operated and administered from:

Paris Lunetier – Opéra
7 rue Meyerbeer
75009 Paris – France

This address is an administrative, logistical and customer service management center.
No customers are received at this address.

2. Purpose

These General Terms and Conditions of Sale govern all sales made on the website parislunetier.com.

Any order implies full and unconditional acceptance of these Terms and Conditions of Sale.

Paris Lunetier reserves the right to modify these terms at any time. The applicable terms are those in force on the date of the order.

3. Customers

Sales are intended for final consumers.

A consumer is a natural person acting for non-professional purposes.

Paris Lunetier reserves the right to refuse any order that does not correspond to this definition or that appears suspicious (resale, fraud, abuse).

However, certain professionals may place orders on the website.

In such cases:

  • these orders are considered business-to-business (B2B) sales;
  • Paris Lunetier does not act as a supplier or wholesaler;
  • no specific professional pricing is applied.

Any order placed by a professional is deemed to have been made in the course of their business activity.

Consequently:

  • no right of withdrawal applies;
  • no return, exchange or refund will be accepted;
  • these conditions apply in all countries without exception.

4. Products and Availability

Products are offered subject to available stock.

Unavailability may exceptionally occur after an order has been placed.

In such case, the customer will be informed and may obtain a refund or an alternative solution.

Paris Lunetier cannot be held liable for product unavailability.

Product visuals are non-contractual.

5. Orders

Any order constitutes a purchase request.

An order only becomes final after express validation by Paris Lunetier.

The payment made at the time of the order may correspond to a simple banking authorization.

The actual capture of funds only occurs after final validation of the order.

Paris Lunetier reserves the right to refuse, suspend or cancel any order, in particular in the event of:

  • a previous dispute;
  • inaccurate information;
  • suspected fraud;
  • logistical or supply constraints;
  • non-compliance with commercial conditions;
  • distribution restrictions related to certain brands, products or territories.

Certain products may be subject to distribution restrictions depending on the delivery country, in accordance with applicable commercial agreements.

In such cases:

  • the order may be refused or cancelled;
  • the payment authorization will be automatically cancelled;
  • no funds will be captured.

6. Prices

Prices are displayed in the currency applicable to the customer’s country when this functionality is available on the website.

The customer may pay for the order in their local currency when this option is available at checkout.

For deliveries within the European Union, prices are displayed inclusive of all taxes (VAT included).

For orders outside the European Union:

  • prices are displayed excluding taxes;
  • no French VAT is applied;
  • customs duties and local taxes may apply.

These charges are the sole responsibility of the customer.

Prices may be modified at any time.

7. Payment

Payments are secured via the payment solutions offered on the website.

Paris Lunetier reserves the right to request any useful supporting document allowing verification of the customer’s identity, the legitimacy of the payment method used, or the compliance of the order.

In the event of a legitimate suspicion of fraud, Paris Lunetier may in particular request:

  • an identity document;
  • proof of address;
  • written confirmation;
  • or a photograph showing the cardholder holding their bank card in their hand, with non-essential information masked, in order to verify consistency between the cardholder, the payment method and the order.

Paris Lunetier reserves the right to:

  • suspend an order;
  • refuse a payment;
  • cancel a transaction in the event of doubt, insufficient supporting documents, or suspicion of fraud.

The payment may correspond to a prior banking authorization.

Funds are only captured after the order has been validated.

8. Shipping and Delivery

Shipping and delivery conditions are detailed in the Shipping Policy available on the website.

By validating the order, the customer acknowledges having read it.

9. Returns and Withdrawal

Return and refund conditions are detailed in the Return and Refund Policy.

In accordance with Directive 2011/83/EU:

  • the right of withdrawal applies only within the European Union;
  • orders outside the European Union are final and binding.

10. Warranty

Products benefit from the legal warranty against hidden defects in accordance with Articles 1641 to 1649 of the French Civil Code.

11. Liability

Products comply with French legislation.

The customer is responsible for verifying the compliance of the products in their own country.

Paris Lunetier cannot be held liable, in particular:

  • in the event of customs blockage;
  • in the event of import prohibition;
  • in the event of improper use.

12. Intellectual Property

All elements present on the website parislunetier.com, including texts, legal content, descriptions, visuals, images, graphics, logos and editorial content, are protected by intellectual property law.

Any reproduction, distribution, extraction or use, in whole or in part, of these elements, on any medium whatsoever, without prior written authorization from Paris Lunetier, is strictly prohibited.

These elements are reserved for strictly personal and private use.

Any unauthorized use may give rise to legal proceedings in accordance with the provisions of intellectual property law.

13. Health Data

As part of certain requests, the customer may transmit medical documents (prescription, visual correction details).

This information is transmitted voluntarily for the sole purpose of preparing a quotation.

Paris Lunetier specifies that:

  • no health data is hosted on the website;
  • the information is transmitted by email;
  • the website is not a health data hosting platform (HDS).

The customer is invited to transmit only the strictly necessary information.

14. Personal Data

Personal data is processed in accordance with the regulations in force.

The customer has a right of access, modification and deletion.

15. Governing Law

These Terms and Conditions of Sale are governed by French law.

16. Disputes and Mediation

In accordance with applicable regulations, the customer may refer the matter free of charge to a mediator:

MCP Médiation
www.mcpmediation.org
12 Square Desnouettes
75015 Paris

17. Effective Date

Version effective as of March 20, 2026