Privacy policy

Personal data and protection of your data.

PARIS LUNETIER uses "cookies" to offer the most personalized customer experience. We act in accordance with European law in terms of data collection and processing. Each person with an account is able to modify the data collected at any time by logging into their account from parislunetier.com (if applicable).

The data collected is only for the purpose of being able to deliver the orders as soon as possible and under the best possible conditions. PARIS LUNETIER undertakes not to make commercial use of customer data and to transmit it to third parties, in any form (exchange/resale to third parties) except for the proper delivery of an order.

By being on our site, you accept the use of cookies.

We use the following cookies:

Google Analytics. This allows us to know and understand the frequentation of the site parislunetier.com

Facebook, Instagram: to offer you targeted advertisements, or to no longer offer you any if this bothers you.

Retargeting: Identifying a user who has visited our site before.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

It is possible to block these cookies from your internet browser. This ensures that we will not be able to collect any browsing data via cookies.

PERSONAL DATA

The Company attaches great importance to respect for privacy and takes all necessary measures to ensure the confidentiality and security of Customers' personal data.

As part of the supply of the product(s), the Company collects personal data from Customers and in particular the following data:

- E-mail address

- First name

- Last name

- Postal address and delivery address

- Country

- Telephone

The Company collects and processes the personal data of Customers for the following purposes:

Supply of the Product(s) on the Site

Order management

Management of returns, exercise of the right of withdrawal, payment, invoicing…

Information on the Company, the products, and on the activities of the Company

Response to any questions/complaints from Customers

Development of statistics

Management of requests for rights of access, rectification and opposition

Management of outstanding payments and disputes

Data relating to the management of Customers' personal data is kept for the strictly necessary period as defined by the Data Protection Act as amended, i.e. three years after collection or the last contact with the Customer.

CNIL declaration number: 1642054

Customers' personal data is processed by the Company's sales department as well as by the Company's partner companies and subcontractors.

The Company may also communicate personal data in order to cooperate with administrative and judicial authorities.

The Company takes care to secure the personal data of Customers in an adequate and appropriate manner and has taken the necessary precautions to preserve the security and confidentiality of the data and in particular to prevent it from being distorted, damaged or communicated to unauthorized persons.

Customer Obligations:

Clients acknowledge that the personal data disclosed by them is valid, current and adequate.

Customers undertake not to infringe the privacy, image and protection of personal data of any third party and thus not to communicate to the Company the data of third parties without their consent.

Pursuant to Decree No. 2011-219 of February 25, 2011 relating to the retention and communication of data allowing the identification of any person having contributed to the creation of content put online, the Customer is informed that the host of the Site is required to keep for a period of one year from the day of content creation, for each operation contributing to the creation of content:

The identifier of the connection at the origin of the communication

The identifier assigned by the information system to the content, object of the operation

The types of protocols used for connecting to the service and for transferring content

The nature of the operation

The date and time of the operation

The identifier used by the author of the operation when he provided it

In the event of termination of the contract or closing of the account, the host must also keep for one year from the day of the termination of the contract or the closing of the account the information provided when subscribing to a contract (Order ) by the Customer or when creating an account, namely:

When creating the account: the identifier of this connection

Surname and first name or company name

Associated postal addresses

The pseudonyms used

Associated email or account addresses

Phone numbers

The password as well as the data allowing it to be checked or modified, in their latest updated version

Each computer connected to the Internet has an IP address. As soon as a Customer browses the Site, the Company collects the Customer's IP address in order to analyze the traffic on the Site and to monitor the Customer's activity on the Site in order to ensure that the latter does not does not carry out acts likely to infringe the General Conditions of Sale appearing on the Site.

Finally, in accordance with the Data Protection Act dated January 6, 1978, Customers have a right of access, rectification, deletion as well as a right of opposition for legitimate reasons to the processing of their data collected and processed by the Company, by contacting the Company directly at the following email address: contact@parislunetier.com

In accordance with article 40-1 of the Data Protection Act as amended, the Company will respect the instructions given by any Client relating to the storage, erasure and communication of their personal data after their death. In the absence of such directives, the Company will grant the requests of the heirs as exhaustively set out in article 40-1, III of the Data Protection Act.

As part of the use of the Site by Customers, the Company may use cookies.

In accordance with CNIL deliberation no. 2013-378 of December 5, 2013, the Company also informs Customers that cookies record certain information that is stored in the memory of their computer hardware/equipment. This information is used to improve the use and operation of the Site. An alert message asks each person visiting the Site, beforehand, if they wish to accept cookies. These cookies do not contain confidential information about Customers.

The Customer visiting the home page of the Site will be informed:

the specific purposes of the cookies used

the possibility of opposing these cookies and changing the settings by clicking on a link in the banner

and the fact that the continuation of its navigation is worth consent to the deposit of cookies on its terminal

To guarantee the free, informed and unequivocal consent of the Customer, the banner will not disappear until he has continued browsing.

The deposit and reading of cookies will not be carried out if the Customer goes to his browser and configures the blocking of cookies. Otherwise, the cookies listed above will be stored.