The products will be delivered to the delivery address indicated during the ordering process.

Shipments to France are made by DPD.

For shipments in the European Union, PARIS-LUNETIER uses the services of DPD.

For deliveries outside Europe, PARIS-LUNETIER uses the services of DPD.

Customs and other charges in the country of arrival are the responsibility of the recipient.

Any defect or delay of delivery (following the forwarding of the parcel) higher than 15 working days must be signaled with our Customer Service by email or telephone.

You must check the conformity of the goods at the time of delivery and indicate, if possible on the delivery note, in the form of handwritten reserves accompanied by your signature any anomalies found (open package, damaged product, ...)

You must then contact Customer Service by email